Dear Helen,

I just wanted to take a moment to say thank you. So often people don’t get the hear that they are appreciated, but I wanted you to know I really had to say thank you. I can’t begin to tell you how much your kindness meant to me. It was very frustrating to deal with such an aggravating and expensive water leak! Every time I called with a question you took the time to speak with me and send a plumber to check around the area. I know it is often difficult working with the public, but I wanted to tell you that you do an excellent job. I thank you for all the time and patience you took in helping me to solve the problem. White’s Plumbing is fortunate to have such a wonderful employee working for them!

Sincerely,

Christina Chapman