. . . .  made a customer for life

Dear White’s Plumbing Inc.,

I am writing to let you know how impressed I was with the service delivered by your company today, September 20th. After finding out that I was having a ‘leaky sink problem’ I contacted my landlady, who hired you to make the repairs. Your employee, Louis, arrived exactly when promised by your company and completed the job like a true professional. He delivered expert service and was extremely kind and helpful.

I wanted to write to let you know how well Louis reflects on your company as a whole. I am sure that Louis will say that he was ‘just doing his job.’ However, he has done more than just fixed my leaky sinks: he has made a customer for life. Please know how happy I am with his service, and how impressed I am with White’s Plumbing as a whole.

Thank you very much.
Courtney McAloon